Tech issue leaves Australians without access to online services

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A significant technical problem at one of Australia’s largest banks made it impossible for clients to access their money.

Customers attempting to access their Westpac online or mobile banking were met with an error message that read: “Something’s wrong. Please try again later.” The issue appeared to have started just before 1pm AEDT on Monday.

Around 10,000 Australians flocked to the popular site Down Detector to report the outages. In a statement shared on X, the bank said the issue had since been resolved.

Customers took to social media to vent their frustration, with one replying to the bank’s statement on X saying the issue had prevented them from buying Oasis tickets. “Stopped me from getting Oasis tickets!” Matt Barton wrote.

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