Nearly a quarter of renters in New South Wales are losing part of their bond at the end of their lease and one in 10 are losing the entire amount, averaging more than $2,300, according to the Tenants’ Union NSW. While most tenants do receive their full bond back, the union says “too many” are missing out for reasons that are often avoidable.
To help renters protect themselves, the union has launched a comprehensive new resource a step‑by‑step guide designed to safeguard bond money from move‑in to move-out. “The kit provides guidance to renters on what steps they can take to protect their bond from the time they move in until they move out,” said Parrab from the Tenants’ Union.
“We hope the kit helps tenants feel less overwhelmed and more confident in taking the necessary steps to get their bond refunded.”
One of the most important tools for renters is the condition report, completed when first moving into a property. Parrab urged tenants to document every detail. “Make sure all existing damage is recorded on the condition report to avoid being unfairly blamed for it at the end of the tenancy. Take pictures and notes so you have a solid evidence base.”
She also stressed the importance of keeping thorough records throughout the lease. “The best way to protect your bond is to keep a good record of what happens such as when things break as well as all written communication with the landlord or agent.”
With rental prices rising and competition for homes intensifying, the union says protecting bond money has never been more crucial for tenants already under financial pressure.
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