An Uber driver is accused of “cancelling” a passenger’s trip and then demanding payment from her directly. An Australian woman has exposed this possible fraud. Gemma Dimond, a Melbourne resident, asked fellow users of the ride-sharing app to “please be safe,” acknowledging that it was a “bit scary,” especially because she was travelling alone.
Following a night on the town in Melbourne on Saturday, Dimond made sure to “check the number plate and everything” before ordering the trip. She got inside the car after verifying it, but the driver allegedly “cancelled the trip” a short while later, citing an app bug as the cause of the disruption.
“He was like, ‘Oh, looks like the app is glitching. Can you just give me your address and I’ll put it into our maps and I’ll work out how much it would have been’. He had a separate app to calculate the price,” she claimed in a video on TikTok.
The driver allegedly suggested Dimond pay him directly via bank transfer instead, however, convinced something was off she “told a fib” to make him pull over so she could jump out. She instead waited for an “actual cab” to come along. “Just a PSA, I don’t love it,” she said.
Responding to Dimond’s video, others revealed they too had a similar experience with Uber drivers in Melbourne specifically, particularly when travelling from the airport.
“This happened to me a few months ago when I was in an Uber from Melbourne airport. I didn’t realise what was going on and he made me transfer him at the end of the trip,” one said.
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